Shipping Policy

We strive to ensure a smooth delivery process for all our customers.

1. Processing & Shipping Times

• Orders are processed within 1-3 business days.
• Standard UK shipping takes 3-5 business days.
• Expedited shipping options are available at checkout.
• International shipping is available; delivery times vary by location.

2. Shipping Costs & Tracking

• Shipping fees are calculated at checkout.
• Free shipping on orders over £50.
• Customers receive a tracking number upon dispatch.

3. Lost, Delayed, or Damaged Shipments

• If a package is lost in transit, we will assist in locating it.
• Damaged items must be reported within 48 hours of delivery with photographic evidence.
• Delays caused by couriers or customs are beyond our control.

For shipping inquiries, contact support@gildry.shop.